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An organization’s reputation takes years to build. In times of crisis, irreparable damage can occur overnight.

Crisis Communications

N o organization today is exempt from crisis, which can arise in many arenas: product safety and liability, environmental contamination, diversity/race relations, age discrimination, sexual harassment, HIPAA violations, labor stoppages, employee layoffs, class-action lawsuits, legislative hearings, and law enforcement issues. SymPoint Communications understands that proactive planning is the best defense against the unexpected. Avoiding a crisis is the best crisis management plan.

At SymPoint Communications, we examine your organization’s reputation, appraise its vulnerabilities and cultivate strategies that will strengthen your good name in the face of a crisis. Addressing negative issues constructively is proof that your organization’s reputation is built on integrity and competence, which increases your value to the community as an ethical business and a good neighbor.